Posted: 30 March 2023

Key Facts


Project Synopsis

We were appointed by Merseyrail to manage the refurbishment of the historic underground James Street Station as part of our framework agreement to provide professional consultancy services.

This complex project involved working in a sub-surface station and compliance with stringent regulations. We were chosen by Merseyrail for this project due to our expertise and experience in managing projects of challenging circumstances with similar scope and scale.

Our Project Manager led the project team that comprised of internal and external stakeholders such as Network Rail, Merseyrail and project architects Mersey Design Group. We co-located at Merseyrail’s offices to promote close collaboration and cohesive team working.

We successfully delivered the package of refurbishment works for this award-winning project. We provided a fully managed service, from tendering for contractors and managing the programme, to coordinating health and safety and closing final accounts.

Scope of Works 

Project brief: restore and improve three dilapidated areas with a heritage theme including Platform 2 and a pedestrian subway tunnel. Resolve historic water ingress issues in a subway tunnel due to close proximity of River Mersey.

Services provided:
• Quantity Surveying
• Project Management
• CDM Coordination
• Site Management

Overcoming Challenges

Safety was critical on this project especially as the station remained open to the public throughout. We ensured all steps were taken to minimise and mitigate health and safety risks to the construction teams, station staff and Merseyrail customers.

The project was completed with zero near misses and lost time incidents.


• Project delivered on-time and under budget whilst working in a third live working environment
• Savings achieved of £220,000 against the original budget upon completion
• Nominated as outstanding project at RICS Awards, Rail Business Awards and
National Transport Awards
• Winner of Award for Urban Heritage and National Railway Heritage Awards


TSS successfully and effectively managed the inter-relationships between all stakeholders including the principal contractor, Network Rail and Merseytravel to ensure project delivery to Merseyrail’s requirements in one of the oldest underground stations in the UK. We would like to thank TSS for their overall approach to the management of a very logistically challenging project and the professional manner in which they delivered all aspects of work.

Mike Jones
Infrastructure Manager,

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